WhatsApp Bot & Customer Service Flow

Structured WhatsApp conversation flows that route customers by service, branch or language and reduce repetitive manual replies.

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Overview

Built around real operations

Not a fixed template; modules, permissions and reports can be configured around the workflow.

Clear flows instead of random conversations

Build main and nested menus and connect each option to the correct reply, link, branch or action.

Bilingual journeys

Customers can switch language and continue through branded preconfigured messages.

01Workflow

How does it work?

The conversation starts with a welcome message and clear language or service choices. Each choice routes the customer to the relevant path such as ordering, location, booking or human support.

02Business Value

What does it add to your business?

It shortens response time, standardizes repetitive answers and reduces service-team load while preserving human handoff when needed.

Modules

A clear role for every module

01Welcome Message

02Language Selection

03Menus & Flows

04Services & Branches

05Human Handoff

06Order / Booking Links

07Reporting by Integration

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Software Licensing & Protection

Software Licensing & Product Protection

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