NovixaLab SystemsCustomer Loyalty & Retention
Customizable System

Loyalty & Rewards System

A points and rewards platform linking visits and invoices to customers, with earning/redemption rules and retention reporting.

Overview

Built around real operations

Not a fixed template; modules, permissions and reports can be configured around the workflow.

Configurable loyalty program

Define earning logic, redemption value, participating branches and usage rules around the business model.

Usage reporting

Each movement is linked to customer, invoice and branch for clear balance history and auditing.

01Workflow

How does it work?

Customers are identified by phone or account and earn points on eligible invoices according to configured rules. Redemption records the transaction, invoice, staff member and branch for traceability.

02Business Value

What does it add to your business?

It turns one-time transactions into ongoing customer relationships and gives management clear visibility into engagement and redemption.

Modules

A clear role for every module

01Customer Account
02Points
03Earn & Redeem
04Invoices
05Branches
06Rewards
07Reports
08Staff Permissions
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